Slideshow Maker2020-04-01T09:43:16+00:00
Why can’t I add my music/Apple Music to my video?2020-04-01T09:18:53+00:00

You can add any song or audio clip from your Music library, whether it’s from the music you synced via iTunes or from Apple Music (with a paid subscription). If it’s your first time adding music, you will be prompted to give Slideshow app access to your Apple Music — select “OK.”

If you see “Whoops! Something went wrong” in the first tab instead, you had at some point hit “Don’t Allow” on the necessary permissions prompt. You may also have manually disabled access after granting it. Either way, you’ll need to give Slideshow app permission to access audio content.


You can only add the Apple music to the app which is stored locally on your device memory.

Add and download music from Apple Music using Phone/iPad.

To use Apple Music, you must subscribe to Apple Music.

  1. On your iPhone, iPad, or iPod touch, open the Music app. Or on your Android device, open the Apple Music app.
  2. Find music that you want to add to your library.
  3. To add a song to your library, tap the add button . To add an entire album or playlist, tap +ADD.
  4. To download music so that you can listen to it offline, add it to your library. Then tap the download button .

If you see the pop-up message “This song is FairPlay/DRM-Protected, please choose the other songs” while adding Apple music to video, you need to buy it from the iTunes Store instead of using Apple Music.

This message comes from the iTunes of Apple. According to the message, you can not use the song because it is protected by DRM (digital rights management). If you want DRM free music, you need to buy it from the iTunes Store instead of using Apple Music.

Buy music from the iTunes Store using iPhone/iPad.

  1. Open the iTunes Store app.
  2. At the bottom of the screen, tap Music.
  3. Find the song or album that you want and tap the price to buy it.
  4. The music appears in your library in the Apple Music app. To download music so that you can listen to it offline, tap the download button .

If you have any questions, please feel free to contact us at [email protected]

How to add music to video using app Slideshow Maker?2020-04-01T09:18:22+00:00

This slideshow app offers users two ways to optimize the music in the video. Users can use their music on iTunes/Apple Music or use music in the music library of the app. To add your music to the video, please follow these steps below:

Apple Music

  1. Download the song you want to add to your video on Apple Music to your iTunes library. (Open Apple Music app -> Find the song you want -> To add the song to your library, tap the add button  -> tap  to download the song to your library),
  2. Open Slideshow Maker app,
  3. Create Project,
  4. Tap Music button,
  5. Tap iTunes music,
  6. Select the song you want and add to your video.

Music Library

  • You do not need to download the song on the local music section. Click on the song you want and it will be added to your video.
  • With the song on the online music section, you have to download it first and then click on the song to add it to your video.

If you have any questions, please feel free to contact us at [email protected]

How to save video2020-05-25T04:17:05+00:00

To save your editing video to your device, please tap the Export button at the top-right corner -> tap Save and Export. After that, please go to the camera roll to find your exported video.

How to add video?2020-05-25T04:18:09+00:00

We regret to inform you that our app does not meet your requirements. Our app is the tool to help users make a slideshow from pictures. We do not support users to add videos to a slideshow.

Cannot use the feature of premium subscription?2020-04-01T09:17:58+00:00

According to the pop-up message, your issue may relate to the difference in Apple ID for signing up and downloading.

Please make sure that you signed up subscription by the Apple ID that you downloaded the app. To make it easier, please follow these steps.

1. Delete the app

2. Log in iTunes and AppStore by Apple ID that you used for signing up the app.

3. Reinstall the app

4. Tap Restore Purchase in Setting. (Make sure you are connecting to a stable internet connection/wifi when you try to restore purchase). You can restore those purchases with your Apple ID login credentials without having to pay again.

5. Try to use Premium features.

If it doesn’t work, please try to restart your device and try again.

How to Use Your Apple App Store Subscription on Multiple Devices2020-04-14T03:33:45+00:00

A subscription purchased via the Apple App Store can be used on up to 5 iOS devices. Please note that subscriptions purchased from the Apple App Store cannot be used across platform (i.e. on both iOS and Android devices).

Before following these instructions, please ensure that you have the most recent version of the app installed on your device.

First, make sure you are logged in to the same iTunes Account/Apple ID used to purchase the app
On your Apple device:

  • Go to Settings
  • Tap iTunes & App Store

The Apple ID you are logged into will displayed. If this is not the ID used to purchase the app log out of this ID. To log out of this ID:

  • Tap the Apple ID.
  • Tap log out.
  • Sign in with the Apple ID used to purchase the app. (This Apple ID will be listed on the email that you received from the App Store at the time of purchase.).

Then Restore your subscription.
After ensuring that you are logged into the correct Apple ID, you can Restore the app subscription.

  • Download the app from the Apple App Store.
  • Launch the app on your iOS device.
  • On the Subscription pop-up page, tap “Restore Purchase”
    • If you do not see the Subscription pop-up page tap Parents and enter your year of birth. Then tap Subscription and Restore Subscription.
How to change your subscription plan?2020-06-03T02:22:11+00:00

Switch your subscription to a different type, such as a monthly plan, annual plan, or student plan. And see a list of subscription plans that Apple offers.

How to change your subscription plan on your iPhone, iPad, or iPod touch

  1. Open the Settings app.
  2. Tap your name, then tap Subscriptions. (If you don’t see “Subscriptions,” tap “iTunes & App Store” instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
  3. Tap the subscription that you want to change.
  4. Choose a different subscription option. If you choose a subscription that you can share with family members, make sure that you have set up Family Sharing or joined an existing family group.
    iPhone showing Apple Music subscription options, including family, individual monthly, individual annual, and student.

Change your subscription plan on your Mac

  1. Open the App Store app.
  2. Click the sign-in button  or your name at the bottom of the sidebar.
  3. Click  View Information at the top of the window. You might be asked to sign in.
  4. On the page that appears, scroll to Subscriptions, then click Manage.
    App Store on Mac showing the Manage button next to subscriptions.
  5. Click Edit next to the subscription that you want to change.
  6. Choose a different subscription option. If you choose a subscription that you can share with family members, make sure that you have set up Family Sharing or joined an existing family group.
Where can I check my subscription status? Am I going to be charged again?2020-04-01T09:01:12+00:00

You can access your subscription information through Manage Subscription in device settings.

This page will tell you when your trial or subscription began as well as include a link to cancel your automatic renewal. For further details about trials and subscriptions through iTunes, please follow the steps below.

  1. Go to phone Settings
  2. Click iTunes & App Store
  3. Click Apple ID at top of screen
  4. Click View Apple ID
  5. Click Subscriptions
  6. Click desired app
  7. View subscription status

Note: If there is a Cancel Subscription button, that means your subscription is active; Otherwise, that means your subscription auto renewal has been already canceled. You can see the renewal date or expired date there.

How do I cancel my free trial subscription?2020-04-01T09:01:04+00:00

For a set period of time, you could use the app, free of charge, before being charged the monthly or yearly subscription.

Here are a few things to keep in mind about free trials:

  • The developer sets the trial length. A prompt during the sign-up process will let you know just how long that is.
  • Once the trial is over, the App Store will automatically charge your Apple ID’s default payment method.
  • Going forward, the subscription will auto-renew based on the app’s subscription model.

According to Apple, if you decide to cancel a free or discounted subscription, it’s best to do so more than 24 hours before your renewal date, because otherwise you could still be charged.

The process amounts to opening the Settings app then selecting your name > iTunes & App Store > Apple ID > View Apple ID > Subscriptions.

Next, select the app you want to cancel a free-trial subscription to and follow the prompts.

 

The best part? Your free trial doesn’t end the second you cancel it. You can continue to use the trial until your renewal date, and if you change your mind, sign back up for the paid subscription.

How do I cancel my subscription?2020-04-01T09:01:20+00:00

About canceling a subscription

  • Most subscriptions automatically renew unless you cancel them.
  • If you cancel, you can keep using the subscription until the next billing date.
  • If you cancel during a trial period, you might lose access to content immediately.

If you signed up for a free or discounted trial subscription and you don’t want to renew it, cancel it at least 24 hours before the trial ends.

See or cancel subscriptions on your iPhone, iPad, or iPod touch

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions. (If you don’t see “Subscriptions,” tap “iTunes & App Store” instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
  4. Tap the subscription that you want to manage. Don’t see the subscription that you’re looking for?
  5. Tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won’t renew.

See or cancel subscriptions on your Mac

  1. Open the App Store app.
  2. Click the sign-in button  or your name at the bottom of the sidebar.
  3. Click  View Information at the top of the window. You might be asked to sign in.
  4. On the page that appears, scroll until you see Subscriptions, then click Manage.
    Mac showing the Account Information page that appears after you click View Information.
  5. Click Edit next to the subscription that you want. Don’t see the subscription that you’re looking for?
  6. Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won’t renew.

See or cancel subscriptions on your Apple Watch

  1. On your Apple Watch, open the App Store.
  2. Scroll to Account and tap it.
  3. Tap Subscriptions.
  4. Tap the subscription that you want. Don’t see the subscription that you’re looking for?
  5. Tap Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won’t renew.

See or cancel subscriptions on Apple TV

On Apple TV, you can edit subscriptions only for tvOS apps that are installed on that Apple TV. For Apple TV (3rd generation or earlier), use an iOS or iPadOS device or computer to manage your subscriptions.

  1. Open Settings.
  2. Select Users & Accounts, then select your account.
  3. Select Subscriptions.
  4. Choose the subscription that you want to manage, then select Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won’t renew.

If you don’t have an Apple device

If you don’t see the subscription that you’re looking for

If you tried to see or cancel a subscription and you can’t find the subscription that you’re looking for, check the following things. Or contact Apple Support.