General Instruction2020-04-01T10:01:27+00:00
How to apply themes & icon packs on iPhone2020-11-25T08:42:07+00:00

How to apply themes:

How to apply icon packs:

Switch apps on your iPhone, iPad, or iPod touch2020-11-25T08:42:58+00:00

You can quickly switch from one app to another on your iOS device. When you switch back, you can pick up right where you left off.

switch apps with iPhone X

Switch apps on iPhone X and iPad

If you have an iPhone X or later, or an iPad:

  1. Swipe up from the bottom to the middle of your screen and hold until you see the App Switcher.
  2. Swipe left or right to find the app that you want to use.
  3. Tap the app.

If you have a Smart Keyboard or Bluetooth keyboard paired to your iPad, press Command-Tab to switch between apps.

switch apps with home button

Switch apps with the Home button

If you have an iPhone 8 or earlier, or an iPad:

  1. Double-click the Home button to see recently used apps.
  2. Swipe left or right to find the app that you want to use.
  3. Tap the app.
background app refresh

Use Background App Refresh

After switching to a different app, some apps run for a short period of time before they’re set to a suspended state. Apps that are in a suspended state aren’t actively in use, open, or taking up system resources. With Background App Refresh, suspended apps can check for updates and new content.

If you want suspended apps to check for new content, go to Settings > General > Background App Refresh and turn on Background App Refresh. If you quit an app from the app switcher, it might not be able to run or check for new content before you open it again.

Redownload in-apps purchase on an iPhone, iPad, or iPod touch2020-11-25T08:43:07+00:00

You can redownload your purchased songs, albums, movies, TV shows, apps, books, or audiobooks by following these steps:

 

  • Make sure that you have the latest version of iTunes, iOS, macOS, and tvOS.

If you have questions about billing and subscriptions, get help. You can also view your purchase history to learn more about past purchases.

You can redownload apps on your iPhone, iPad, iPod touch, Mac, or Apple TV.* You can also redownload some in-app purchases.

  1. Open the App Store app, then tap Today at the bottom of the screen
  2. Tap  the My Account button or your photo in the upper-right corner, then tap Purchased. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased.

If your payment method is declined in the App Store or iTunes Store2020-11-25T08:43:17+00:00

You cannot make purchases or update apps until you change or update your payment method.

If you have an unpaid balance in the App Store or iTunes Store, you might see one of these messages:

  • “There is a billing problem with a previous purchase. Please edit your billing info to correct the problem.”
  • “There is a billing problem with a previous purchase. Click Purchase History to view and correct the problem. If you cancel you will not be able to buy until this billing issue has been resolved.”

To resolve this, add a new payment method or update the billing information for your current payment method. Your unpaid balance will be charged. Then you can make other purchases and update your apps, including free apps.

iPhone showing Manage Payments page with multiple payment methods. One credit card in the list has a message that says Failed.

Find out why a payment method can’t be charged

When you view your list of payment methods, you might see red text that summarizes why the payment method couldn’t be charged.

If something is wrong with the primary payment method that you have on file, a different payment method will be charged. Learn about how purchases are billed.

If none of your payment methods can be charged, your last order will remain unpaid. View your purchase history to see your recent purchases and find out which order is unpaid.

iPhone showing the details that appear when you tap a payment method. An error message says, 'Your payment was declined. Update it or provide a new payment method and try again.'

Update or change your payment method

You can update your billing information or add a payment method in Settings on your iPhone, iPad, or iPod touch, or in iTunes on your Mac or PC. If there’s an issue with the billing address or expiration date, tap or click the payment method, then update the payment information.

If you change your payment method, use a valid payment method in your country or region with money available on it. To prevent unpaid orders in the future, you can add multiple payment methods to your Apple ID.

If you use Family Sharing and you see a message about a billing problem with a previous purchase, the family organizer must update their billing information.

Get more help

If you still need help, contact Apple Support.

Cannot view your in-app purchases?2020-11-25T08:43:25+00:00

Learn how to restore your in-app purchases.

If you restored from a backup, or you deleted and reinstalled an app that you’ve made in-app purchases for, you might be able to restore the items you’ve previously paid for.

Some non-consumable in-app purchases like upgrades to pro versions, extra features in a game, and subscriptions can be restored if the app doesn’t recognize that you’ve bought these automatically.

Restore your in-app purchases

Some in-app purchases, such as game currency or hints, are consumable, which means that they run out as you use them. You can only restore non-consumable purchases. Learn about different types of in-app purchases.

To restore a non-consumable purchase, open the app that you made the purchase in and look for an option to restore. You might find it in one of these places:

  • The app’s main menu.
  • The app’s Settings or Options menus.
  • The app’s in-app store.

If you were charged for the purchase and still can’t restore us by email: [email protected] for support.

If you try to restore and nothing happens or you get an error

If you try to restore and nothing happens or you get an error, there are some steps you need to do:

1. Please make sure that you’re signed in with the same Apple ID you used to make the purchase.

2. Make sure you are connecting to a stable internet connection/ wifi when you try to restore purchase.

3. Check the restrictions on your device to make sure in-app purchases are allowed.

4. Restart your device.

If everything didn’t work, contact App Store Support.

How to add or update payment method to Apple ID2020-11-25T08:43:51+00:00

If you have not added payment method to Apple ID to purchase app or subcribe in app purchase, please read the instruction below.

Before you add your payment information, make sure that you have the latest version of iOS.

  1. Go to Settings > [your name] > iTunes & App Store.*
  2. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
  3. Tap Manage Payments. (If you’re using an older version of iOS, tap Payment Information.) Then add, update, reorder, or remove your payment methods:

Adding payment method to Apple ID

Manage Payments page on iPhone showing Apple ID balance and some credit cards.
  • Add a payment method: Tap Add Payment Method. You might see a suggestion to add a card that you use with Apple Pay. (If you add a new credit or debit card, you might see an option to add the new card to Apple Pay.)
  • Update a payment method: Tap the payment method that you want to change, then edit your information. Make sure that your information matches what’s on file with your financial institution. You might need to enter the security code that’s printed on your credit or debit card. If you see Apple Pay after the last 4 digits of the card number, edit your billing information in the Wallet app.

Learn more:

With iOS 12.2 or later, you can also manage your payment methods from Settings > [your name] > Payment & Shipping. If you have a device with iOS 12.1.x or earlier and you edit your payment methods from Payment & Shipping, all payment methods that you have on file will be removed.

Payment methods that you can use with your Apple ID

How to view purchase history in the App Store or iTunes Store2020-11-25T08:43:59+00:00

View a list of the apps, songs, movies, TV shows, books, or other items that you bought with your Apple ID.

An iPhone X showing a sample Purchase History.
After you buy content from the App Store or iTunes Store or make other digital purchases with your Apple ID, you can redownload your purchases on any compatible device. If you want to see a complete list of your purchases in chronological order, you can view your purchase history. In your purchase history, you can do these things:
  • View when an order was billed to your account.
  • View the date of purchase.
  • Resend email receipts.
  • Search by the amount charged (on the web).
  • See which payment method was charged.
If you’re not currently logged in with the same Apple ID that you use to make purchases in the App Store and iTunes Store, if you’re using a different device, or if you don’t see your purchase, follow the directions below.

See your purchase history on your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in with your Apple ID. If you use Family Sharing, you’ll see in your purchase history what you bought using your Apple ID, but you won’t see what other family members bought. To see what other family members bought, sign in with their Apple ID.
  3. Swipe up to Purchase History and tap it.

Purchases are grouped by the date that they were charged to the payment method that you have on file. You might see a Pending section at the top of your history; these items haven’t yet charged to your account. By default, only the last 90 days show up in your purchase history. To change the range, tap Last 90 Days at the top of the screen, then select the range that you want to view. Learn what to do if you still can’t find your purchase

Tap on the > to the right of the total billed charge to see details of an invoice, including the billing date and order ID. If the total charge was more than zero, you can tap Resend at the bottom of the invoice details screen to get a new email receipt.

An iPhone X showing a sample invoice in Purchase History.

If you have recurring charges, learn how to change or cancel subscriptions.

Manage Supscription in iOS

Tap your profile icon in the App Store, then find “Manage Subscriptions” on the same screen without any additional scrolling or tapping.

How to take screenshot of purchased bill?2020-10-16T08:17:59+00:00

✔ Go to Settings -> Your name (screenshot) -> iTunes and App Store -> View Apple ID

✔ If asked, enter the password -> Purchase history -> Scroll and find the bill of our app (screenshot)

How to organize photos and videos into albums on your iPhone or iPad2020-11-25T08:42:01+00:00

How to create new albums with the Photos app for iPhone and iPad

  1. Launch the Photos app from your Home screen.
  2. Tap on Albums in the far-right bottom navigation (if you aren’t there already).
  3. Tap on the Add button (looks like a “+”) in the upper left-hand corner.
  4. Name the new album
  5. Tap Save.
  6. Tap on all the photos or videos you’d like to add to that album.
  7. Tap on Done in the upper right-hand corner.

Your new album will now appear in the Albums tab.

How to create new albums in the Photos app on iOS 13 and iPadOS 13

Apple occasionally offers updates to iOS, watchOS, tvOS, and macOS as closed developer previews or public betas for iPhone, iPad, Apple TV and Mac (sadly, no public beta for the Apple Watch). While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. That’s why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. If you depend on your devices, wait for the final release.

  1. Open Photos on your iPhone or iPad.
  2. Tap Albums.
  3. Tap the + button in the upper-left corner.

 

  1. Tap New Album.
  2. Name the album.
  3. Tap Save.

 

  1. Tap photos that you want to add to the album.
  2. Tap Done.

 

How to add photos and videos to existing albums with the Photos app for iPhone and iPad

  1. Launch the Photos app from your home screen.
  2. Tap an album to view its contents.
  3. Tap Select at the top right.

 

  1. Tap on all the photos or videos you’d like to add.
  2. Tap the album you want to add the photos or videos to, or choose New Album to create a new album.

 

You can create albums or anything, temporary or permanent, based on people, places, trips, types, and more!

How to add photos and videos to existing albums with the Photos app on iOS 13 and iPadOS 13

Apple occasionally offers updates to iOS, watchOS, tvOS, and macOS as closed developer previews or public betas for iPhone, iPad, Apple TV and Mac (sadly, no public beta for the Apple Watch). While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. That’s why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. If you depend on your devices, wait for the final release.

  1. Open Photos on your iPhone and iPad.
  2. Tap the Photos tab.
  3. Tap Days or All Photos.

 

  1. Tap Select.
  2. Tap on photos that you want to add to an album.
  3. Tap the share button.

 

  1. Tap Add to Album or Add to Shared Album.
  2. Tap on the album to which you’d like to add your photos.

Your photos will then be added to your chosen album.

Read more:

Third-party app

Clean Master: the app helps your Photo library to be organized by clean duplicate photos and large videos. After you add photos, videos to an album, your album still full of duplicate photos. That is really hard to decide which one you need to keep. Moreover, if you are an iPhoneography, your photo library is almost messy.

Clean Master appears to help you solve your problems. With a smart analysis system, your photos will be classified in a few seconds. After that, you will have a list of photos includes groups photo that is similar. You will easily decide which one you want to keep and delete the unwanted ones in one tap.  It’s so great, particularly if you have thousands of photos on your iPhone (the app is only available for iPhone/iPad).

The good news for iPhoneography when you always meet trouble with storage space. The app provides you a feature that helps you remove unwanted videos. These videos usually make your device works slower and covers so many storage spaces of your device.

A third benefit you will have from the app that is your contact list will be cleaned by removing duplicate contact, ghost contact. Moreover, back up feature will keep your contact list be safe.

How to Use Your Apple App Store Subscription on Multiple Devices2020-04-14T03:33:45+00:00

A subscription purchased via the Apple App Store can be used on up to 5 iOS devices. Please note that subscriptions purchased from the Apple App Store cannot be used across platform (i.e. on both iOS and Android devices).

Before following these instructions, please ensure that you have the most recent version of the app installed on your device.

First, make sure you are logged in to the same iTunes Account/Apple ID used to purchase the app
On your Apple device:

  • Go to Settings
  • Tap iTunes & App Store

The Apple ID you are logged into will displayed. If this is not the ID used to purchase the app log out of this ID. To log out of this ID:

  • Tap the Apple ID.
  • Tap log out.
  • Sign in with the Apple ID used to purchase the app. (This Apple ID will be listed on the email that you received from the App Store at the time of purchase.).

Then Restore your subscription.
After ensuring that you are logged into the correct Apple ID, you can Restore the app subscription.

  • Download the app from the Apple App Store.
  • Launch the app on your iOS device.
  • On the Subscription pop-up page, tap “Restore Purchase”
    • If you do not see the Subscription pop-up page tap Parents and enter your year of birth. Then tap Subscription and Restore Subscription.
How to change your subscription plan?2020-06-03T02:22:11+00:00

Switch your subscription to a different type, such as a monthly plan, annual plan, or student plan. And see a list of subscription plans that Apple offers.

How to change your subscription plan on your iPhone, iPad, or iPod touch

  1. Open the Settings app.
  2. Tap your name, then tap Subscriptions. (If you don’t see “Subscriptions,” tap “iTunes & App Store” instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
  3. Tap the subscription that you want to change.
  4. Choose a different subscription option. If you choose a subscription that you can share with family members, make sure that you have set up Family Sharing or joined an existing family group.
    iPhone showing Apple Music subscription options, including family, individual monthly, individual annual, and student.

Change your subscription plan on your Mac

  1. Open the App Store app.
  2. Click the sign-in button  or your name at the bottom of the sidebar.
  3. Click  View Information at the top of the window. You might be asked to sign in.
  4. On the page that appears, scroll to Subscriptions, then click Manage.
    App Store on Mac showing the Manage button next to subscriptions.
  5. Click Edit next to the subscription that you want to change.
  6. Choose a different subscription option. If you choose a subscription that you can share with family members, make sure that you have set up Family Sharing or joined an existing family group.